Water Chiller Maintenance, FAQ's & Best Practices
FAQ's, troubleshooting, insights, instructions and helpful information on our Polar Dive Water Chiller.
Can the water chiller be left outside and withstand the elements?
Absolutely! Our chiller is designed to stay outdoors without a problem EXCEPT during rain or freezing temperatures. In either of these scenarios, we recommend you do NOT leave the chiller outside. However, aside from these two circumstances, it's
Can I use salt in the water with my Polar Dive chiller?
We strongly advise against using salt or any chemicals in the water with your Polar Dive chiller. Our units are designed to function with clean, fresh water. The introduction of salts or chemicals may damage vital components including the pump, filte
How can I improve chiller performance in high ambient temperatures?
To help your chiller perform better in high ambient temperatures, keep it in a well-ventilated area, add a fan for extra air circulation, create shade or ventilation around the unit, and consider adding a small amount of ice to assist with cooling, e
What are the outdoor setup tips for the Polar Dive chiller?
1. Use shade to protect the chiller from direct sunlight, which can heat the water faster and force it to work harder. 2. Protect the chiller and electronics by placing them on a dry, level surface. Avoid placing directly on dirt or grass. 3. In extr
What voltage does the Polar Dive chiller require?
The Polar Dive chiller is designed to work with a standard 110V to 120V outlet, which is common in most U.S. homes. We recommend using a dedicated outlet for stable performance.
What products are recommended for keeping water clean in Polar Dive systems?
To maintain clean water in your Polar Dive system, several products are recommended: Epsom salt, hydrogen peroxide for natural sanitation, and spa-grade chlorine or bromine. Additionally, the micron filter should be rinsed or replaced every two weeks
What should I know about using the chiller with other tubs?
Our chillers are primarily designed to work with Polar Dive tubs but can also be adapted for use with bathtubs or custom setups. If using a tub with designated 'in' and 'out' valves, it should work with our chiller. For setups without built-in valves
How much ice do I need to add to the plunge?
In each session, we advise adding 15–40 pounds (7–18 kg) of ice to the Polar Dive, depending on the water's beginning temperature. The temperature of your tap water, the climate in which you reside, and the desired level of cold all influence how muc
How can I prevent mold growth in my Polar Dive system?
Preventing mold growth is important for maintaining a clean and safe environment. Here are some tips:. For specific product recommendations or further assistance, feel free to ask!
What maintenance solutions are compatible with my chiller?
To keep your water cleaner for longer between deep cleans, we recommend the following safe and effective maintenance solutions:. However, avoid using chlorine or bromine tablets, saltwater solutions, or essential oils as they can damage the system.
How often should I change the filter on my water chiller?
Best practice is to change your water filter once per month to ensure proper water circulation and to extend the life cycle of your chiller. Changing the filter once per month also maximizes the cleanliness of your water. Here is a link to purchase
Can I use Polar Dive in an apartment or small space?
We love the Polar Dive submersible bathtub setup given how easy it is to install and how little room it takes up. By simply attaching a submersible pump to the end of the 'water in' hose on the chiller and dropping it into your bathtub, you've now c