Maintenance, FAQ's & Best Practices
Frequently Asked Questions (FAQ's) about your Polar Dive Cold Plunge Chiller and Tub
Categories
Water Chiller Maintenance, FAQ's & Best Practices
FAQ's, troubleshooting, insights, instructions and helpful information on our Polar Dive Water Chiller.
Tub Maintenance, FAQ's & Best Practices
FAQ's, troubleshooting, insights, instructions and helpful information on our Polar Dive Tubs.
Warranty/Refund/Return FAQ's
Polar Dive USA's warranty, refund, and return policies frequently asked questions (FAQ's).
Articles
What should I do if my order arrived damaged?
We sincerely apologize if your order arrived in a damaged condition. To resolve this, please document the damage by taking photos of the package and its contents. You can then reach out to us with these details. We will coordinate with our shipping t
What should I do if I'm missing items from my order?
If you find that some items are missing from your order, please let us know immediately so we can resolve the issue. To help us address the situation quickly, we kindly ask that you send a photo of the items you did receive, along with the packaging.
How long should I sit in the cold plunge for?
You must submerge yourself for three to eight minutes in cold water that is below 59º Fahrenheit (15°C) in order to get the health advantages.The ideal temperature and time combination for cold water therapy is different as every person is unique, so