Chiller is making a loud noiseUpdated 2 months ago
Some noise is always normal with healthy chiller operation, as the chiller inherently implements use of a pump, fans, and a motor. It certainly does not mean there is anything 'wrong' with your chiller. Regardless, there are some steps we can take to reduce the decibel level. However, if the noise is extremely loud, it is usually due to water not circulating through the chiller and the chiller running 'dry.' A super quick fix for water not circulating in our chiller is if you happen to have the chiller elevated even a tiny bit - please make sure it's at ground level. Also, please just quickly make sure the hoses are correctly connected (top valve on the tub to top nozzle on the chiller and bottom valve on the tub to bottom valve on the chiller).
We've put together some easy-to-follow steps to help you reduce that bit of extra sound!
We'll be here every step of the way to make sure this is fully resolved for you. Here are the steps you can see performed in the following video:
1. Start with neither of the two hoses connected to the chiller or to the tub and the chiller unplugged and turned off. Please also quickly make sure the hoses are correctly connected (top valve on the tub to top nozzle on the chiller and bottom valve on the tub to bottom valve on the chiller).
2. Take one hose and connect it to the "water out" valve on the tub. Turn the tub's "water out" valve and allow water to flow freely. We recommend having a bucket to allow the water to pour into to avoid making a mess.
3. While the water is actively flowing from the tub out of the hose, connect it to the "water in" valve on the chiller and clamp the connection using the two latches on the hose.
4. Plug in the chiller and turn it on. Make sure water freely flows out of the "water out" valve on the chiller into your bucket.
5. While the water is flowing out of your chiller's "water out" valve into your bucket, connect the hose to that valve as water pours out of it and clamp the connection using the two latches on the hose.
6. All done!