Send an email to our customer experience team. We resolve over 99% of all questions, concerns and issues!

Send an email to our customer experience team.  We are happy to help and resolve over 99% of all inquiries!

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Polar Dive USA

Get help with your Polar Dive Ice Bath and Chiller.  Resolve any issues or problems with your Polar Dive, find answers to FAQ's, and contact our support team directly.  

Polar Dive Help Center, FAQ's, and Troubleshooting

Polar Dive USA Video Tutorial and Setup Guide

Video Tutorial & Setup Guide

Resolve over 95% of problems with our Polar Dive V8 Water Chiller and PRO Water Chiller with these easy steps

Water Chiller Troubleshooting

Frequently Asked Questions (FAQ's) about your Polar Dive Cold Plunge Chiller and Tub

Maintenance, FAQ's & Best Practices

Polar Dive shipping and tracking information

Shipping and Tracking

FAQ's, questions, troubleshooting, and help with your Polar Dive Tub

Tub Troubleshooting

Payments

Polar Dive policies on partnerships and collaborations

Partnerships/Collaborations

FAQ's, questions, troubleshooting, and help with your Polar Dive V6 Chiller

Water Chiller V6 Model Troubleshooting

Polar Dive discounts, upgrades and promotions policies.